Barratlantic Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Barratlantic Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st September 2018.
What we collect
We may collect the following information:
• name and job title
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers
• financial details: records of your payments and your payment information, such as credit or debit card payment details. You provide this information yourself when you use our services or provide it to receive a payment. We may also receive this information from third parties, such as banks and credit reference agencies when we obtain authorisation for a payment you make or when undertaking an identity check.
• contact history: details of any enquiry, complaint or claim you have made Barratlantic Ltd and may include copies of correspondence You will provide this information to us when you contact us to make an enquiry or complaint. We will also create records relating to this contact.
• proof of delivery information: records of delivery including the signature, name and address of people who sign for or accept delivery of mail items. You provide this information if you accept delivery of a mail item, including when you accept delivery of an item for another person, such as a neighbour.
What we do with the information we gather
Barratlantic Ltd processes personal data for a number of different purposes.
Barratlantic Ltd will only process your personal data where there is a legal basis for doing so under data protection laws.
In summary, the relevant legal bases are:
(a) Consent: you give consent for us to process your data for a specific purpose.
(b) Contract: the processing is necessary for a contract or agreement with you.
(c) Legal Obligation: the processing is necessary to comply with the law.
The purposes for which we process personal data and the legal bases for doing so in each case are:
• providing services to you where there is a contract or agreement in place with you.
• customer services – dealing with enquiries, complaints or claims relating to our services.
Relevant employees within Barratlantic Ltd may access your data for the purposes set out above. For example, if you contact us with an enquiry or complaint, your information will be seen by relevant employees within our customer services staff.
Selected third parties
Barratlantic Ltd may share personal data with other organisations or public bodies for legal purposes, such the police, law enforcement agencies, fraud prevention agencies and other bodies where is necessary or appropriate for the prevention or detection of crime or to protect the rights, property or safety of any person. Disclosures required by law or for regulatory purposes Personal data may be shared with regulators, such as the Information Commissioner, where necessary or appropriate for regulatory purposes such as compliance with legal obligations.
How long do we keep personal data?
Barratlantic Ltd policy is to only retain information for as long as it is required for the purpose or purposes for which we use it. We will determine how long to retain different data based on the following requirements:
• How long the information is needed for the purpose or purposes it is used for.
• Legal and regulatory requirements – such as where Barratlantic Ltd needs to retain customer records and records of purchases for an additional period of time in order to comply with the law or in case of potential claims.
Right to rectification
You have the right to have personal data about you rectified if it is inaccurate or incomplete. Barratlantic Ltd will ensure that personal data is kept accurate and up to date as far as is reasonably possible. However, Barratlantic Ltd relies on customers to ensure that some of the information it holds about them is accurate and up-to-date. We encourage customers to inform Barratlantic Ltd of any changes to their information.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Right to erasure
You have the right to request that we delete or remove of personal data from our records where there is no legitimate reason for us to continue processing it. Where personal data is still needed for legitimate purposes, it will not be possible to delete that data and some requests may therefore be declined. Right to complain to the supervisory authority If you believe we have failed to comply with our legal obligations, you have the right to complain to the Information Commissioner’s Office at the following address: Information Commissioner’s Office
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
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Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.